top of page

CreateWithEzekiel

.
Help

FAQ and Contact us

DISCLAIMER

  • We strive to ensure that all product descriptions, images, and prices listed on our website are accurate. However, due to differences in display settings, lighting, or other factors, the colors and appearance of products may vary slightly from the actual item. Prices and availability are subject to change without prior notice.

  • CreateWithEzekiel is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products, including but not limited to loss of data, revenue, or profits.

FAQ

  • Yes, we do! Selected items are available as digital files. Please check our shop for the complete list of digital products.

  • Yes, all orders require processing time before they are shipped:

    • NERF Accessories: 1-2 Weeks

    • MDM/S/A: 2-3 Weeks

  • We offer two shipping options:

    • Non-trackable normal mail: Delivered via public post within 10–20 business days.

    • Private courier service: Delivered via providers like FedEx, Aramex, or DHL within 3–10 business days.

  • Yes! We ship worldwide from Singapore.

  • For private courier shipments, tracking information will be sent via trackmyshipment.co.

    Please note that orders sent by public post are not trackable.

  • We accept the following payment options:​

    • Credit Cards (Visa, Mastercard)

    • PayPal

    • Alipay

  • Absolutely. Your payment details are fully secure. Our website is hosted on Wix, a trusted platform that complies with the highest industry standards for data protection.

    ​

    Wix processes all payment information securely via PCI DSS (Payment Card Industry Data Security Standard) compliant servers. This ensures your data is encrypted and protected against unauthorized access during every transaction.

    ​

    CreateWithEzekiel does not have access to your payment details, other than your delivery address which is provided at every order.

  • Please contact us immediately through the "Let’s Chat" button located at the bottom right corner of the page or via our contact form.

  • All sales are final. Returns or exchanges are not accepted unless your order has not yet been shipped.

  • Yes! Promotions and discounts are automatically applied at checkout—no discount codes needed. Feel free to contact us for bulk or large orders.

Contact us

Hit the "Let's Chat" button on the bottom right of the screen for a faster response

bottom of page